Case Study: Jacoby & Meyers achieves 50% telecom cost savings and unified cloud communications with RingCentral

RingCentral helped southern California’s #1 personal injury law firm cut its phone bill in half

Jacoby & Meyers, a Los Angeles–based personal injury law firm founded in 1972 with 250 employees, was held back by an aging phone system that required costly add‑ons and forced clients to use separate numbers for calls, texts, and faxes. The legacy vendor couldn’t keep pace with the firm’s needs, creating inefficiencies in client access and internal communications as the firm grew.

The firm moved all phone lines to RingCentral’s cloud communications platform in one day, unifying staff on a single app for calling, texting, video, fax, and team messaging. The switch delivered seamless internal collaboration and flexible device options for employees, improved the client experience with one contact number, and reduced telecom costs by about 50% with no workflow disruption.

Jacoby & Meyers

Michael Akiva

Managing Partner