Case Study: DAZ Systems, Inc. achieves consolidated communications and improved global collaboration with RingCentral

RingCentral Gives DAZ Systems a Big Increase in Communications Functionality and Fosters Better Global Collaboration

DAZ Systems, an Oracle Platinum Partner with about 350 employees split between the US and India, provides global ERP implementation and support services. The company faced fragmented communications—an unsupported PBX in headquarters, cell phones for consultants, a separate Hyderabad phone system, and costly limited video conferencing—so leadership sought a single cloud-based solution to replace insecure chat clients, enable follow-the-sun support, and improve US–India collaboration.

DAZ consolidated on RingCentral, deploying global phone service, RingCentral Glip for team collaboration, and RingCentral Meetings for HD video, plus integrations and roving lines—all for about the price they had been paying for video alone. The result: calls between the US and India feel local, Glip is widely adopted across teams for faster issue response and unified directory use, management holds regular cross‑site video meetings that boost camaraderie, and overall productivity and collaboration have significantly improved.

DAZ Systems Inc.

Eric Andresen

Vice President Support Operations