Case Study: SelfBuild Ireland achieves flexible, reliable cloud phone system with RingCentral

RingCentral Delivers a User-Friendly and Flexible Cloud Phone Solution for SelfBuild Ireland

SelfBuild Ireland is a fast-growing, family-run publisher and services directory for self-build and home-improvement enthusiasts, running the SelfBuild and Improve magazine and selfbuild.ie. When a new fibre connection became available the company chose to replace its inflexible BT switchboard—avoiding another hardware installation and restrictive maintenance contracts—with a cloud phone solution that could scale with the business and support remote and international working.

SelfBuild selected RingCentral for its reliability, user-friendly interface and flexible provisioning. The cloud system lets staff answer, screen and forward calls, add lines instantly, use an international calling package, and run mobile and fax apps for events and remote work—allowing employees to work from different countries on the same system. The result is a lightweight, highly available communications platform that improved continuity, mobility and productivity and can be integrated further with the company’s CRM via RingCentral’s API.

SelfBuild Ireland

Brian Corry

Sales Director