Case Study: RE/MAX Nexus achieves modern mobile collaboration and increased agent productivity with RingCentral

RE/MAX Nexus Innovates with Team Messaging and Collaboration

RE/MAX Nexus, a 30+ person RE/MAX brokerage in Birmingham, MI founded by Ron Rocz, needed to modernize how its agents communicate and collaborate. The firm faced antiquated phone workflows and fragmented collaboration tools (including a limited Slack trial) while trying to support a mobile-first sales team that does most work outside the office.

They adopted RingCentral MVP and the RingCentral app to combine cloud phone service, team messaging, image annotation, notes and task assignments, and mobile/desktop softphones—eliminating desk phones and simplifying call routing. The change made meetings and workflows more actionable, sped collaboration on listings (e.g., annotated property images and direct artist coordination), boosted mobile productivity, and enabled standardized processes that let agents focus on selling.

RE/MAX Nexus

Ron Rocz

Broker/Owner