Case Study: Redwood Funerals achieves better customer experience and greater flexibility with RingCentral

Redwood Funerals combines four businesses in one with RingCentral

Redwood Funerals, which combines four businesses in one, needed a more flexible communications setup as it moved away from 1300 services and supported a growing team. The company turned to RingCentral to improve customer experience and give staff greater mobility without needing to buy everyone a mobile phone.

With RingCentral, Redwood Funerals slightly reduced its monthly telephony costs while gaining a more reliable app-based system that works consistently. The solution made it easier and more cost-effective to add new users and extensions, while also keeping work calls recorded and customer information secure.

Redwood Funerals

Mark Coates

Founder and Director