Case Study: Theralent Executive Search boosts efficiency, responsiveness to candidates and clients, and saves money with RingCentral

Recruiting Firm Boosts Efficiency, Improves Responsiveness to Candidates and Clients, and Saves Money with RingCentral Cloud Communications Solution

Theralent Executive Search is a small executive-recruiting firm in Miamisburg, OH (founded 2015, three employees) that was struggling with fragmented, costly communications: employees used personal cell phones for time‑sensitive SMS and calls, required expensive Macs to integrate texting with company computers, had no visibility into call/text data, and suffered unreliable call quality in their office. The founder wanted a single, scalable cloud solution rather than an on‑prem PBX or multiple vendor contracts.

Theralent adopted RingCentral’s cloud communications platform. RingOut provides reliable click‑to‑call capability, and the RingCentral–Crelate integration enables calling, SMS, and call notes directly from candidate profiles—saving an estimated 1–2 hours per day. Business SMS works on any device with company numbers, all call/text data is visible for reporting, and the firm eliminated hardware and multi‑vendor costs, improving responsiveness and reducing expenses; they plan to add RingCentral Meetings for video conferencing.

Theralent Executive Search

Jason Lewis

Founder and President