Case Study: Premier System Parking simplifies phone management and cuts costs with RingCentral

Premier System Parking Adopts RingCentral, Simplifies Its Phone System

Premier System Parking, a Memphis-based company that manages surface lots and garages since 1999, was still using the same on-premises PBX after 13 years. The aging system was costly and inflexible—every change required a telecom technician—so office manager Sandra Jones began exploring alternatives after being contacted by a RingCentral sales rep.

They migrated to RingCentral’s cloud phone system, gaining self-service control, lower costs, and built-in features like online fax, call forwarding, Do-Not-Disturb, and private direct-dial numbers. The solution was affordable enough to equip each of the six in-office employees with a phone and can scale as the company grows; Sandra says it’s “a lot cheaper” and gives them more control.

Premier System Parking

Sandra Jones

Vice President