Case Study: Precise Leads achieves real-time call visibility and streamlined reporting with RingCentral APIs

Precise Leads Gets Precisely What It Needs from RingCentral APIs

Precise Leads is a New York–based internet lead‑generation platform (61 employees) that delivers real‑time insurance leads to agents and agencies. The company struggled with limited visibility into call activity and an aging managed phone service that left inbound calls a mystery, hindering compliance, training, and timely lead delivery.

By adopting RingCentral Office and using RingCentral’s APIs, Precise Leads integrated detailed call logs and automated call‑recording downloads into its custom management system—an integration built in three to four weeks and live within months. The result: managers can instantly access time‑stamped call records and recordings for compliance and coaching, inbound-call transparency has improved dramatically, and the platform now serves as an extendable, developer‑friendly part of Precise Leads’ IT stack.

Precise Leads

Frank Mendez

IT Manager