Case Study: Peake Real Estate simplifies communications and cuts telephony costs with RingCentral

Peake Real Estate cuts monthly telephony costs by 50%+ with RingCentral

Peake Real Estate, an independent real estate agency in Melbourne, faced a challenge with its complex and costly legacy telephony system. Their outdated setup involved separate, unconnected phone systems for two branches, leading to missed calls, operational inefficiency, and rising costs from their previous telecommunications vendor. Seeking simplification and savings, they turned to RingCentral for its cloud-based telephony platform, RingEX.

By implementing RingCentral's solution, Peake unified its communications on a single, cloud-based phone system for both branches. This allowed them to advertise one business number with an IVR menu for call routing, ensured calls were never missed between offices, and enabled 24/7 emergency coverage for property management. RingCentral delivered significant results, including over 50% savings on monthly telephony costs and much better responsiveness for their services.