Case Study: Pandamoon Publishing achieves seamless global collaboration and community building with RingCentral

Pandamoon Publishing - Customer Case Study

Pandamoon Publishing is an Austin-based, tech‑driven independent publisher founded by Zara Kramer that partners closely with authors to build long‑term careers. As the company grew to a globally distributed team of editors, illustrators, staff and authors, they struggled with siloed tools — separate video, messaging, calendar and file‑sharing apps — which made it hard to maintain team cohesion, reuse training materials, and collaborate across time zones.

Pandamoon adopted the RingCentral app as an integrated platform for recorded video trainings, real‑time messaging, shared calendars and file storage. Staff and authors rapidly migrated to the single app, which now powers author training, project collaboration and even a casual “Water Cooler” community, enabling Pandamoon to work with top talent worldwide, preserve institutional knowledge, and strengthen team connection.

Pandamoon Publishing

Zara Kramer

Founder and Publisher