RingCentral
531 Case Studies
A RingCentral Case Study
Organic By Nature, a producer of premium whole‑food supplements sold direct and through retailers like Whole Foods, needed to consolidate several buildings into one and move out of the site housing its legacy PBX. The old phone system was heavy, required copper lines the new location lacked, would have cost an estimated $60–$80K to reinstall, and was limited and costly to maintain because routine changes required specialist technicians.
The company moved to RingCentral’s cloud phone system for about 25 onsite and 4–5 remote users, eliminating the need for major hardware and technician calls. That change yielded $27K in upfront savings, about $1,000/month ongoing savings (nearly $40K in the first year) and roughly 8 hours/month of IT time saved by letting employees self-manage settings and simply plug phones into any desk.
Tom Merz
Director of IT and Facilities