Case Study: The Sun Valley Group achieves boosted staff productivity and reduced telecom costs with RingCentral

One of the country’s largest flower growers sees staff productivity blossom with RingCentral

Sun Valley Floral Farms, one of the largest fresh-cut flower growers in the U.S., was hampered by a 15+-year-old on‑premises PBX and antiquated desk phones that threatened business continuity, remote work collaboration, and rising replacement costs. The company needed a single, modern communications environment to keep dispersed teams connected and maintain operations during unexpected disruptions.

Sun Valley implemented RingCentral’s unified phone, messaging, and video platform with a seamless migration (100% uptime) and no employee downtime. Staff now use softphones and mobile apps, create ad‑hoc project groups, and leverage features like Call Switch; the move consolidated vendors, avoided buying hundreds of new desk phones, saved thousands in hardware and support costs, and achieved 100% employee satisfaction while improving mobility and productivity.

The Sun Valley Group

Kyle Sharp

IT Director