Case Study: NutraScience Labs achieves consistent uptime and revenue growth with RingCentral

NutraScience Labs Drives Revenues with Risk-Averse Solutions

NutraScience Labs, a fast‑growing contract manufacturer of nutraceutical products, was fielding large volumes of web- and phone‑based inquiries and needed a reliable, failover‑ready contact center to protect its calling campaigns and guarantee live answers and correct transfers. Its incumbent phone carrier created reliability and disaster‑recovery risks that threatened day‑to‑day operations and growth.

The company deployed RingCentral’s Engage Voice cloud routing with SIP delivery and a self‑managed interface, allowing quick setup, automated call transfers, and migration of toll‑free and local numbers without IT ticket delays. Since implementation NutraScience Labs reports zero outages, improved uptime and flexibility, and measurable time and cost savings that let the team focus on driving revenue.

NutraScience Labs

Ryan Mayer

Chief Technology Officer