RingCentral
513 Case Studies
A RingCentral Case Study
Midway University, a private liberal arts college in Midway, Kentucky, serves a dispersed student body with evening and online accelerated programs as well as a daytime women’s college. The university needed to replace an outdated on‑premise phone system that could not support mobile, video, or unified collaboration for faculty, staff, and remote students.
Midway adopted RingCentral Office, a cloud-based, multi-modal communications platform that enables virtual office hours, video conferencing, messaging, and mobile access without exposing personal phone numbers; each faculty member also gained a personal conference bridge. The result is reliable anytime/anywhere communication and collaboration that supports the university’s strategic goals to strengthen technology and student support, improving the educational experience for on‑site and remote learners.