Case Study: VolunteerHub achieves professional image and cost savings with RingCentral

Michael Carr finds that bundling his RingCentral Professional service with RingCentral’s DigitalLine VoIP service solves a lot of problems, and saves money, too

VolunteerHub, founded by Michael Carr to automate volunteer signup and workforce management for events, faced growing pains after going commercial: unreliable toll‑free service that missed about 20% of calls, a fragmented mix of providers, and a failed VoIP setup that left hardware unusable. The company needed a more reliable, professional phone solution that supported remote workers and reduced complexity.

Carr bundled RingCentral Professional with a DigitalLine VoIP service, adopting the SoftPhone, virtual PBX, conference calling and a web dashboard. The result: a single, reliable platform that solved multiple problems, projected a larger professional image, enabled remote work, and cut costs on conferencing and mobile use while centralizing control of communications.

VolunteerHub

Michael Carr

Founder