Case Study: LifeGuardian Technologies, LLC achieves 85% monthly cost savings and consolidated communications with RingCentral

Medical Alert Service Cures Communication Disorder With Ringcentral Office

LifeGuardian Technologies, a California-based distributor of emergency medical alert devices with a remote office in Florida and 10–20 employees, was weighed down by a fragmented legacy telecom setup. Five separate vendors provided PBX, local, long-distance, toll-free and voicemail services, costing more than $800 per month and failing to deliver reliable call routing, scalability or a consistent professional presence across locations.

LifeGuardian replaced that system with RingCentral Office’s cloud-based phone solution, consolidating services with one provider and enabling instant online setup and management. The switch delivered crystal-clear voice quality, seamless multi-site call routing, easier seasonal staffing changes, and an 85%+ reduction in monthly telecom costs—from over $800 to $99.

LifeGuardian Technologies, LLC

Thomas C. Franks

Director