Case Study: Luxury Brand Partners achieves seamless coast-to-coast communications with RingCentral

Luxury Brands Seamlessly Integrates Communications for Bi-Coastal Employees

Luxury Brand Partners, a Miami-based owner of luxury beauty companies founded in 2012 with 100+ employees and offices in Miami, New York and a Los Angeles studio, needed a reliable, scalable communications system. Their previous provider was expensive and unreliable as they expanded bi-coastally and added remote staff, and they wanted the ability to manage VoIP in-house rather than rely on external service providers.

They implemented RingCentral’s cloud phone solution—using its admin panel, direct extensions, softphone, mobile app, Business SMS, conference bridges and MP3 voicemail—so administrators and users can configure settings and add users easily. The result was faster customer response times, simpler order and lead sharing, seamless interoffice communication across locations, and reduced dependence on outside support while the company scales.

Luxury Brand Partners

Sasha Kadey

Vice President, Digital Marketing and Technology