RingCentral
531 Case Studies
A RingCentral Case Study
Inter Parfums, a New York–based global fragrance developer and exclusive licensee for brands like Montblanc and Coach, needed to quickly integrate the recently acquired Salvatore Ferragamo fragrance team—spread across Florence, Milan, Geneva, Hong Kong and New York—into its corporate telephony. They couldn’t install traditional phone lines at the Ferragamo office and didn’t want to force employees off Microsoft Teams for voice calls, creating an urgent multi‑country communications challenge.
Inter Parfums deployed RingCentral’s cloud telephony with the RingCentral for Microsoft Teams embedded dialer, provisioning Italy‑based numbers, softphones, mobile apps and a few handsets in days. The result: instant global phone service accessible in Teams or via RingCentral apps, greater hiring flexibility with regional numbers, reduced hardware and maintenance costs, and improved mobility for employees and executives.
Darryl Baptiste
Technology Director