Case Study: Intermedia Group maintains business continuity during Hurricane Sandy with RingCentral

Intermedia Group Survives Sandy With RingCentral’s Help

Intermedia Group, a recruiting agency headquartered in Lower Manhattan, signed up for RingCentral shortly before Hurricane Sandy threatened the New York metro area. When the storm shut down many Manhattan businesses, Intermedia faced the risk of suspending operations and losing contact with clients and candidates.

Using RingCentral, recruiter Mervin Hernandez managed the company’s calls from his apartment, acting as a remote switchboard and transferring calls via his cell phone. The cloud phone system kept recruiters reachable 24/7, preserved client relationships during the crisis, and provided a scalable solution (including unlimited extensions) to support Intermedia’s continued growth.

Intermedia Group

Mervin Hernandez