Case Study: Teachers College, Columbia University achieves mobile, Google-integrated communications and enhanced campus safety with RingCentral

Innovative Graduate School Chooses RingCentral for Its Customization, Mobility, and Integration with Google

Teachers College, Columbia University, a leading graduate school of education, needed to replace its legacy PBX with an agile, cloud-first phone system that worked seamlessly with Google Apps, supported a globally mobile faculty, and could be customized to improve campus safety. CIO Naveed Husain prioritized a lightweight, IaaS/SaaS approach for faster service delivery and geographic redundancy.

The college selected RingCentral for its G Suite integration, mobility features, and API-driven customizability. RingCentral enabled click-to-call and one-click meetings from Gmail, gave faculty office numbers on mobile devices worldwide, and—using a custom API integration—automatically notified campus security when any campus phone dials 911, improving emergency response and operational flexibility.

Teachers College, Columbia University

Naveed Husain

Chief Information Officer