Case Study: Van Ausdall & Farrar achieves flexible remote communications and $20,000 annual savings with RingCentral

Indiana’s Largest Full-Service IT Provider Saves $20,000 a Year with RingCentral

Van Ausdall & Farrar, Indiana’s largest full-service IT provider, faced a major communications challenge when COVID-19 exposed the limits of its old on-premises Mitel phone system. With 150 employees suddenly working from home across Indiana, the company needed a more flexible, reliable way to support remote and mobile communication, and it turned to RingCentral for a cloud-based solution.

RingCentral helped Van Ausdall & Farrar upgrade to the RingEX unified cloud platform, using integrations with tools like Salesforce, Microsoft 365, and Microsoft Teams to better tailor workflows and expand functionality. The change improved internal communications and created a reseller opportunity, while also saving the company $20,000 a year.

Van Ausdall & Farrar

Trent Smith

Vice President & GM, IT