Case Study: Hagaman Insurance Group achieves business continuity during disasters with RingCentral

In the Teeth of a Hurricane, RingCentral Keeps Hagaman Insurance Open for Business

Hagaman Insurance Group, a life, health and dental brokerage based near the Jersey Shore, was left unable to operate when Hurricane Sandy knocked out power and phone lines. The company’s on-premise phone system and fax capabilities failed, leaving clients unreachable and business at a standstill.

Hagaman moved to RingCentral’s cloud-hosted PBX, gaining coast-to-coast redundancy, call recording for compliance, and responsive support. As a result, the firm can now maintain communications and continue serving clients even if the physical office is offline, ensuring continuity for its 34-person team.

Hagaman Insurance Group

Dean Pasqua

Technology Director