Case Study: Jamestown Properties achieves unified worldwide communications with RingCentral

Iconic Real Estate Developer Builds a Solid Foundation for its Worldwide Communications

Jamestown Properties, an Atlanta‑based developer behind landmarks like One Times Square, Chelsea Market and Ghirardelli Square, operates globally with offices across the US, Europe and Latin America. As the company expanded, fragmented phone systems, multiple video platforms, and a cumbersome instant‑messaging setup caused connectivity issues, frequent workarounds, and slowed collaboration.

Jamestown implemented RingCentral’s cloud‑based unified communications, standardizing RingCentral Rooms in every conference room and giving employees a single app for phone, video, messaging and file sharing on desktops and mobile devices. The change delivered consistent, easy-to-join video meetings, faster cross‑office collaboration and decision‑making, and a simpler, more reliable communications foundation to support continued growth.

Jamestown

Dean Rogers

Senior Support Engineer