Case Study: Howard Midstream Energy Partners achieves streamlined, scalable communications and easier IT management with RingCentral

Howard Midstream Energy Partners Finds Quality Communication with RingCentral

Howard Midstream Energy Partners (HMEP) is an independent midstream energy company operating about 500 miles of natural gas pipelines and related facilities across six Texas locations with 120 employees. The company struggled with an aging on‑premises PBX that was difficult and expensive to maintain, hard to scale, and time‑consuming to update—putting heavy strain on a one‑person IT team.

Working with RingCentral and partner Technology Integration Group, HMEP moved to a cloud phone system offering call forwarding, a mobile app, and electronic faxing, plus remote administration and rapid user provisioning. The switch eliminated reliance on external technicians, reduced admin time and costs, and empowered employees to manage their own phones, improving communications across the organization.

Howard Midstream Energy Partners

Sean McMillan

IT Manager