Case Study: Howard Kennedy consolidates communications and improves mobility with RingCentral and Microsoft Teams

Howard Kennedy consolidates 7 communication platforms with RingCentral

Howard Kennedy, a top UK law firm, faced a challenge with its outdated and fragmented communications systems. With a legacy on-premises PBX and multiple unintegrated platforms for phone, fax, and conferencing, the firm struggled to enable agile and mobile work for its staff. Seeking a unified solution, the firm partnered with vendor RingCentral and implemented RingCentral Cloud PBX for Teams integrated with Microsoft Teams.

The RingCentral solution consolidated seven separate communication tools into a single, cloud-based platform. This provided a highly available and resilient system, allowing employees to work seamlessly from anywhere using one number for both phone and fax. The results included a more agile working environment, significant operational simplicity, and a clear path for future collaboration enhancements through tools like RingCentral Rooms.

Howard Kennedy