Case Study: Staughton Group achieves operational efficiency and resiliency with RingCentral

How Staughton Group Transformed with RingCentral

Staughton Group, a pet food manufacturer serving Australian and international markets, was struggling with an aging on-premise Mitel PABX that had no redundancy, no backup hardware, and a difficult admin interface. The outdated system created major business risk and made routine phone changes slow and time-consuming, prompting the company to look for a more reliable cloud alternative from RingCentral.

Staughton Group upgraded to RingCentral RingEX, using the cloud-based unified communications platform to replace its legacy phone system with a simpler, more resilient service. RingCentral delivered a smooth transition and improved flexibility, while giving the company faster administration and operational insights that helped drive process improvements and reduce the risk of downtime.

Staughton Group

Shawn Russell

Director of Technology