Case Study: Columbia Southern University achieves seamless remote communication with RingCentral

How Columbia Southern University continued supporting its thousands of students through the lockdown

Columbia Southern University needed to quickly move its staff off an on-prem phone system and keep supporting thousands of students during the pandemic lockdowns. The university turned to RingCentral’s cloud-based telephony platform to enable remote communications and replace its aging phone setup.

With RingCentral, Columbia Southern University deployed a work-from-anywhere phone system in just a few days instead of months. RingCentral also consolidated video conferencing, online faxing, and team messaging into one platform, helping teams collaborate more easily; staff began using RingCentral Video, team messaging, and open APIs to streamline workflows and securely integrate faxing into student records.

Columbia Southern University

Pam Gough

Director of Technical Support