Case Study: Hawk Ridge Systems achieves unified team collaboration and integrated communications with RingCentral

Hawk Ridge Systems Finds RingCentral Glip a Great Solution for Team Collaboration

Hawk Ridge Systems, a Mountain View–based reseller of SolidWorks, CAM software, and 3D printers serving over 26,000 customers, needed a company-wide team messaging and collaboration solution that worked with its cloud telephony and web conferencing. The IT team faced the choice of buying an upgraded version of an existing standalone app, which raised cost concerns and still wouldn’t integrate with their voice and conferencing tools.

Hawk Ridge deployed RingCentral Glip alongside RingCentral Office, gaining integrated voice, messaging, web conferencing, and task management at no extra cost. The solution enabled one-click video and screen sharing, easier task assignment and document sharing, reduced reliance on email, and streamlined communications across the organization, delivering the unified platform the company had been seeking.

Hawk Ridge Systems

Samuel Eakin

Operations Manager