Case Study: Habitat for Humanity of Anderson County achieves faster volunteer coordination and better homeowner outreach with RingCentral

Habitat for Humanity of Anderson County Uses RingCentral Texting to Help More People

Habitat for Humanity of Anderson County is a 14-person nonprofit in Anderson, SC, founded in 1986 to help low-income residents achieve homeownership. The team relied on a legacy phone system with desk phones only, no business SMS, and limited mobility—forcing staff to share personal numbers and make multiple calls to coordinate volunteers and communicate with applicants.

Switching to RingCentral’s unified communications gave Habitat Anderson business texting, mobile calling, voicemail-to-email/transcription, and online faxing. The organization now sends group texts instead of making a dozen calls, receives documents digitally, and handles inquiries more quickly—streamlining volunteer coordination and speeding applicants through the homeownership process to better serve future homeowners.

Habitat for Humanity of Anderson County

Kylie Herbert

Director of Development