Case Study: NBA’s Golden State Warriors achieves seamless, scalable communications and hybrid work with RingCentral

Golden State Warriors - Customer Case Study

The Golden State Warriors, a San Francisco–based NBA franchise that has expanded into esports, dining, retail, and year‑round entertainment, faced the challenge of coordinating a rapidly growing, geographically dispersed workforce—now about 500 employees across Chase Center, Thrive City, the Santa Cruz G League facility and a gaming center—while keeping strong fan engagement and adapting to sudden pandemic-driven remote work.

They deployed RingCentral’s cloud phone and video platform (softphone and mobile app), plus RingCentral Webinar and Rooms, to unify communication. The result was a seamless March 2020 shift to remote operations, continued outreach to season‑ticket members, effective large virtual events and hybrid meetings at Chase Center, and a scalable system that supports ongoing growth and day‑to‑day collaboration.

NBA’s Golden State Warriors

Daniel Brusilovsky

Vice President of Technology