Case Study: Carroll Media achieves global team connectivity and thousands in monthly telecom savings with RingCentral

Global AdTech Firm Carroll Media Keeps its Four-Continent Team Connected with RingCentral

Carroll Media is a Louisville-based AdTech and digital marketing firm of about 40 employees that helps small businesses generate leads worldwide. As the company expanded its international team across 12 countries, founder DJ Carroll faced rising telecom costs (he was paying roughly $100 per employee per month) and fractured communications—multiple vendors for phone, SMS, and video, long-distance charges for international staff, and an increasing volume of spam calls—while needing a flexible platform to support hybrid work.

Carroll Media consolidated communications on RingCentral, using a single app for business numbers, SMS, video, IVR, click-to-dial, and analytics. The switch eliminated employee cell-phone bills and saved the company thousands monthly, cut unwanted telemarketing calls by 47%, improved productivity with one-click calling, enabled seamless international collaboration, and delivered call analytics that drive ongoing operational improvements.

Carroll Media

DJ Carroll

Chief Executive Officer