Case Study: Geek3 Computer Repair achieves work-from-anywhere mobility and professional phone service with RingCentral

Geek3 Computer Repair - Customer Case Study

Geek3 Computer Repair is a three-person, on-call computer and network repair business in Gainesville, FL run by Erik Herrera, who spends much of his time onsite with clients or on the road. The main challenge was maintaining a professional, responsive office presence and coordinated scheduling while working from multiple locations (home, shared office, car, or remote client sites).

By using RingCentral’s Cloud PBX and mobile apps—plus shared calendars and contacts—calls ring to multiple devices, deliver a professional greeting, and provide easy voicemail and Do Not Disturb controls, letting Herrera manage business from anywhere. The result is seamless customer service even when traveling, consistent professionalism that hides the distributed office setup, faster scheduling and response, and continued growth driven by strong word-of-mouth.

Geek3 Computer Repair

Rebecca Herrera

Geek3 Computer Repair