Case Study: Gatewatcher improves business operations with RingCentral

Gatewatcher’s UK team uses RingCentral MVPTM (Message, Video, Phone) to keep remote workers connected, improve efficiencies and control telephony costs

Gatewatcher, a UK cybersecurity firm serving public and private institutions, needed a flexible communications system to keep its small, mobile team connected while controlling telephony costs. The company’s remote workers and traveling staff relied on multiple devices, and it needed a solution that could support calling, messaging, video, and efficient business development workflows. RingCentral’s RingEX was the platform used to address these needs.

RingCentral implemented RingEX to unify communications across desktops, laptops, smartphones, and browsers, with integrations such as Chrome and HubSpot. The result was smoother collaboration, real-time handoffs between devices, faster prospect outreach with click-to-dial, and improved efficiency for Gatewatcher. The company also benefited from advanced security and compliance capabilities, while keeping communication costs under control.

Gatewatcher

Adrian Jones

UK Country Manager