Case Study: FE fundinfo connects its global workforce with RingCentral and Microsoft Teams

FE fundinfo cuts telephony costs and streamlines global calling with RingCentral

FE fundinfo, a leading European provider of fund data and software, faced significant challenges in unifying communications across its global offices after a merger. Inheriting disparate legacy phone systems and expensive local contracts, the company needed a global cloud telephony solution, especially as remote work began. It initially used Microsoft Teams but found it lacked key administrative features and comprehensive international calling capabilities.

By implementing RingCentral Cloud PBX for Microsoft Teams, FE fundinfo integrated a full-featured telephony system directly into its Teams environment. RingCentral provided a single, reliable global platform with local presence in multiple countries, leading to easy onboarding, significant cost savings on international calls, and consolidated operations. The solution empowered department managers to configure their own call systems without IT support and gave the company predictable, controlled telephony costs as it expanded.

FE fundinfo