Case Study: Riverstone Communities achieves streamlined, unified communications and cost savings with RingCentral

Fast-Growing Real Estate Company Uses RingCentral to Make Communication Easier Across Its Dozens of Offices

Riverstone Communities is a fast-growing real estate firm that owns and manages more than 70 manufactured housing communities nationwide. Rapid expansion left the company with fragmented technology—dozens of different tools, inconsistent communication setups across offices, no SMS capability on work numbers, aging fax machines, and vulnerability to power outages—making coordination and resident service difficult.

By adopting RingCentral’s unified cloud communications platform (calls, SMS, fax, meetings, and team messaging via one login), Riverstone consolidated tools, removed dozens of fax lines, and eliminated related maintenance costs (about $400/month saved immediately). The change enabled seamless remote work during office moves and outages, improved resident response and occupancy opportunities through SMS, and gave the company a simpler, more reliable communication system.

Riverstone Communities

Adam Witkow

IT Manager