Case Study: Evolution Research Group achieves unified cloud communications with RingCentral

Evolution Research Group moves from different on-premise systems to Centralized Cloud System with RingCentral MVP

Evolution Research Group, a leading clinical trial service provider with 20+ research sites across the US, was managing separate on-premise phone systems from different PBX vendors and lacked a centralized way to transfer calls or connect offices. To simplify its communications infrastructure, the healthcare company turned to RingCentral and its RingEX cloud communications platform.

RingCentral implemented a centralized cloud-based system that unified messaging, video, and phone in a single app, removing the need for on-site equipment. The result was a smoother consolidation of ERG’s telecommunications across locations, giving the organization a more connected and manageable communications setup for its 650+ staff and growing site network.

Evolution Research Group

Dave Hennessey

Chief Information Officer