Case Study: Mexican American Opportunity Foundation achieves 30–50% communications cost savings and improved service accessibility with RingCentral

Educational Nonprofit Gives its New Unified Communications Solution an A+

The Mexican American Opportunity Foundation (MAOF) is a large California nonprofit founded in 1963 with 1,000+ employees serving roughly 100,000 low-income Californians annually across more than 60 locations. As MAOF expanded, its aging on-premises phone system became unreliable and time-consuming to maintain—putting mission-critical services at risk when calls went unanswered or couldn’t be forwarded to staff.

MAOF migrated to RingCentral’s cloud unified communications, gaining centralized management, an all-in-one app for calls and SMS, team messaging, multilingual automated greetings/menus, and retained message records for easier reimbursement. The switch delivered more reliable accessibility for clients and staff and reduced telephony and digital communications costs by 30–50%, while eliminating hardware maintenance and long‑distance interoffice charges.

Mexican American Opportunity Foundation

Earl Williams

IT Director