Case Study: Edgewood Partners achieves mobile accessibility and improved tenant responsiveness with RingCentral

Edgewood Partners - Customer Case Study

Edgewood Partners, founded in 2021 as a spin-out from Veritas Commercial Real Estate, is a commercial property management firm serving nationally respected medical, retail, and restaurant tenants. Faced with rapid growth and a field-based workforce, the company needed a reliable, mobile communications system that would let managers stay accessible to clients without handing out personal numbers and that would support calls and text/photo exchanges from the job site.

Edgewood chose RingCentral’s cloud-based phone and mobile app (RingCentral MVP) to provide business lines, SMS, and photo messaging on single devices, keeping personal and business communications separate. The solution delivered immediate mobility and improved responsiveness for tenants, and the team plans to add RingCentral Video to speed vendor decisions and enhance internal collaboration—confirming the system’s value from day one.

Edgewood Partners

John High

Director of Property Management