Case Study: My Doctor Medical Group achieves seamless, scalable patient access with RingCentral

Dr. Abramson’s Practice Couples Old-School Medical Care with High-Tech Communications

My Doctor Medical Group, led by Dr. Paul Abramson in San Francisco, blends “old‑school” personalized primary care and house calls with advanced healthcare technology. As the practice grew and clinicians spent much of their time in hospitals, nursing homes and patients’ homes, they needed a scalable, easily configurable communications system that kept staff reachable and preserved a single professional business number.

RingCentral’s cloud‑based platform provided that solution: simple extension management, a configurable front end for complex call rules, and a robust iOS mobile app that lets clinicians place calls from the practice number while on the go. The result is uninterrupted patient access, smoother team collaboration, and a communications setup that scales with the practice’s growth.

My Doctor Medical Group

Paul Abramson

Founder