RingCentral
513 Case Studies
A RingCentral Case Study
DMEautomotive is a vertically integrated automotive marketing firm founded in 2007 with 300+ employees across two Florida campuses. The company needed reliable, always-on voice connectivity and individual extensions for every employee (including production staff), but its on-premise PBX cost over $300,000 and required continuous upgrades and dedicated staff to maintain.
In 2011 DMEa migrated to RingCentral’s cloud phone system, phasing out legacy PBX hardware with a weekend setup and full implementation in under 30 days, including the transfer of 500+ numbers. The cloud solution restored seamless extension-to-extension calling, let employees manage profiles from computers and mobiles, reduced IT overhead, and delivered high call quality and broad user satisfaction.
David Lachicotte
Director of Information Technology