Case Study: Dessange achieves 30% cost savings and unified phone management across 10 salons with RingCentral

Desssange Integrates 10 Salons with RingCentral; Cuts On-Premise PBX

Dessange International, a global hair-salon franchisor with more than 1,000 salons and U.S. operations across 10 locations, was hampered by a complex on‑premise PBX that required frequent maintenance, costly technicians, and time‑consuming tasks (adding extensions, forwarding calls, moving phones) and offered no mobile integration for traveling staff.

By switching to RingCentral’s cloud phone system, Dessange centralized administration via a web portal and mobile apps, enabled rapid provisioning and plug‑and‑play desk moves, and gave employees business numbers on their personal phones. The result: streamlined communications across all salons, administrative tasks cut from days to minutes, elimination of PBX hardware costs, and nearly 30% lower monthly operating expenses (saving thousands each month).

Dessange

Linda Halbruner

Senior Director of IT