Case Study: Cresa enables mobile workforce and global expansion with RingCentral cloud communications

Cresa enables a 60–70% mobile workforce with RingCentral

Cresa, a large tenant-focused real estate firm, needed a modern communications solution to support its mobile workforce, as employees spend most of their time meeting clients off-site. Their challenge was to replace outdated tools with a cloud-based platform that would enable mobility and also help attract technology-sector clients. CIO David Nuss turned to RingCentral for a unified cloud communication service.

RingCentral provided a single platform integrating phone calls, meetings, collaboration, and faxing. The RingCentral Phone app turned employee smartphones into mobile offices, allowing them to work from anywhere. The integration with Salesforce captured vital customer interaction data for better business insights. As a result, RingCentral supported Cresa's rapid growth and global expansion by enabling instant deployment of communications for new offices, proving key to the firm's evolution and customer service model.

Cresa