RingCentral
513 Case Studies
A RingCentral Case Study
Bonfire Labs is a 26-person creative content agency in San Francisco that produces multimedia work for clients. The company struggled with an aging Toshiba PBX that required costly external technicians and advance appointments for even simple changes, limiting mobility and the ability to make quick updates.
Bonfire Labs moved to RingCentral Office, gaining remote management, a mobile app, and individual conference lines for staff and freelancers. The switch improved client communications, enabled near-instant IT support and on-the-fly changes, delivered strong call quality, simplified configuration, and reduced costs—an overall win for the company.
Jim Bartel
Managing Director