Case Study: Blue Health Intelligence achieves easier collaboration and secure, mobile communications with RingCentral

Blue Health Intelligence Ensures Easier Collaboration with RingCentral

Blue Health Intelligence (BHI) is a Chicago-based healthcare data company (founded 2010, 120 employees) that provides insights from a large integrated medical and pharmacy claims database. After acquiring offices in Florida and California, BHI struggled with mismatched on-premise PBX systems that made administration, employee lookups and cross-office collaboration difficult—while also needing a communications solution that aligned with HIPAA requirements and supported a growing number of remote workers.

BHI adopted RingCentral’s cloud communications to centralize phone systems across locations. The platform’s conference bridges, mobile app and easy web-based administration improved real-time collaboration and mobility, reduced training and onboarding time, allowed IT to manage the system internally, and supported the company’s HIPAA compliance efforts—resulting in more consistent, accessible communications across the organization.

Blue Health Intelligence

Tim Hemmerling

Manager, Information Technology