Case Study: Binswanger Glass achieves unified communications—connecting 66 locations and saving $500,000 annually with RingCentral

Binswanger Glass Connects 66 Locations Across 14 States With RingCentral

Binswanger Glass, a national installer and retailer of glass products with more than 800 employees across 66 locations in 14 states, struggled with fragmented communications: each site had its own phone system and service provider, causing billing headaches, limited features (no caller ID at some locations), and a reliance on external technicians for even basic phone installs — an unsustainable burden for a four-person IT team.

By deploying RingCentral Office as a unified cloud phone system, Binswanger consolidated calling, extensions, and fax into a single platform with remote administration and self-service for employees, plus responsive vendor support. The company removed about 100 fax machines/analog lines, shortened new-site setup time to under a week, eliminated external service visits, and achieved roughly $500,000 in annual savings.

Binswanger Glass

Rob Parsons

Director of Information Technology