Case Study: Intranet Technica achieves always-reliable phone and messaging for its mobile workforce with RingCentral MVP

Australia-Based IT Service Provider Intranet Technica Uses RingCentral Office for Always Reliable Phone and Messaging Service for Its Mobile Workforce

Intranet Technica is a Sydney-based IT support firm (founded 1996, 10 employees) that positions itself as part of its clients’ teams. Because its technicians are frequently in the field, the company needed always-on, reliable phone and messaging after suffering dropped calls, bad signal and poor support from its previous provider.

Intranet Technica switched to RingCentral MVP, finding setup fast and management simple (Trazzera reports about 95% of the system configured in roughly 10 minutes) and the app/web console easy to use. The result is dependable, seamless communications that keep the mobile workforce responsive and satisfied with the service.

Intranet Technica

James Trazzera

General Manager