Case Study: Bowman Trailer Leasing achieves a unified cloud phone system and $95,000 in annual savings with RingCentral

32 locations Now Synced With One Cloud Phone System

Bowman Trailer Leasing, a leading East Coast trailer rental company with 32 locations and around 200 employees, was struggling with an aging Avaya PBX: employees shared limited voicemail boxes, had no direct lines, relied on costly technicians and a third‑party after‑hours dispatcher, and needed a simpler, more controllable phone system managed by a single IT person.

Bowman switched to RingCentral’s cloud phone system, deploying a central auto‑receptionist, mobile app on company phones, and cloud faxing to replace onsite PBXs and fax lines. The change simplified communications for remote staff, cut hold times and third‑party costs, and delivered about $95,000 in annual phone‑bill savings while giving the company easier, centralized telephony management.

Bowman Trailer Leasing

Mike Mullan

IT Manager