Case Study: Velo IT Group boosts client call confidence with RingBoost vanity phone numbers

Velo IT Group - Customer Case Study

Velo IT Group, a managed IT services provider, faced the challenge of clients being hesitant to call for IT support due to negative stereotypes about help desks, which prevented them from quickly resolving issues. To encourage more immediate communication, they worked with RingBoost to obtain a memorable vanity phone number.

RingBoost provided the custom toll-free number 1-844-627-VELO, which served as both an easy-to-remember tool for connection and a strong brand statement. This solution encouraged clients to call at the first sign of trouble, positioning Velo as a proactive and professional group and helping to build stronger one-to-one relationships.

Velo IT Group

Taylor Toce

Chief Executive Officer