Case Study: City of Kalajoki achieves faster invoice processing and cost efficiency with Rillion

The city of Kalajoki is a pioneer in the municipal sector in efficient processing of purchase invoices

The City of Kalajoki, a municipality in Northern Ostrobothnia with 550 employees and around 30,000 invoices a year, was struggling with slow, manual invoice processing and wanted to improve cost efficiency while freeing staff for more expert work. To address this, Kalajoki turned to Rillion and its invoice automation solution for the city group’s finance operations.

Rillion implemented an invoice system with automation and integrated artificial intelligence, customized to meet municipal-sector requirements such as new VAT rates and additional identification fields. The results have been measurable: invoice allocation that once took up to an hour now takes seconds, manual work has decreased, and CEOs can more easily view invoice status and analytics. Rillion also earned praise for its support, expertise, and user-friendly interface.

City of Kalajoki

Pirjo Männistö

CFO