Case Study: Coor (Nordic facility management provider) achieves end-to-end purchase-to-pay automation and time savings with Rillion (Palette)

How Coor moved towards an end-to-end purchase-to-pay solution with Rillion

Coor, a leading Nordic facility management provider with roughly 7,000 employees and about 400,000 invoices a year, faced chronic problems with a legacy accounts-payable system that required constant customisations, caused instability and compliance risks, and made invoice processing inefficient. To replace that fragile setup they selected Rillion’s Palette end-to-end purchase-to-pay solution to bring control to purchasing and secure supplier loyalty while meeting their internal authorization framework.

Rillion implemented Palette to automate accounts payable — including incoming e-invoices, supplier contracts and purchase-order matching — with a fast, low-disruption rollout (go-live November 2017). The solution enforces authorization rules, provides graphical invoice and approval flows, automates correct cost allocation and enables mobile approvals, freeing staff from repetitive manual work and speeding processing across Coor’s operations. As a result, Coor gained greater compliance, stability and time savings while preparing to extend automation (for example recurring invoices) across the organization.

Coor

Eva Petré Rege

AP & AR Manager